OG Network

Privacy

Privacy Policy for The OG Network

How to delete your account

Thank you for using The OG Network. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you use our services, especially if you reside in California.

By using The OG Network, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following categories of personal information:

CategoryExamplesCollected
IdentifiersName, email address, IP address, account nameYes
Customer RecordsBilling address, payment detailsYes
Commercial InformationStreaming history, purchase historyYes
Internet ActivityBrowsing history, search history, interaction with contentYes
Geolocation DataGeneral location based on IP addressYes
InferencesPreferences and behavior profiles based on usageYes
Sensitive Personal InfoLogin credentials, payment card dataYes

2. Sources of Information

We collect personal information from:

  • You directly (account sign-up, billing, support)
  • Your device (cookies, analytics)
  • Third-party partners (payment processors, marketing services)

3. Purpose of Collection

We collect and use this information to:

  • Provide and personalize our Services
  • Process transactions and payments
  • Improve content recommendations
  • Communicate with you about updates, offers, and service issues
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Disclosure of Personal Information

We do not sell your personal information. However, we may share information with:

  • Service providers under contract (e.g., hosting, analytics, payment processing)
  • Legal authorities if required by law
  • In the event of a merger, acquisition, or asset sale

We may also allow advertising partners to collect data for personalized advertising only with your consent (opt-in).

5. Your California Privacy Rights

a. Right to Know — You have the right to request what personal information we have collected, used, disclosed, and shared over the past 12 months.

b. Right to Delete — You can request that we delete the personal information we hold about you, with certain exceptions (e.g., to complete transactions, for legal compliance).

c. Right to Opt-Out — You have the right to opt out of the "sale" or "sharing" of your personal data for cross-context behavioral advertising. We do not sell your personal information, but you may still exercise your rights by contacting us.

d. Right to Correct — You may request that we correct inaccurate personal information that we maintain about you.

e. Right to Limit Use of Sensitive Info — You can request that we limit use of sensitive personal information to only what's necessary to provide you services.

6. Exercising Your Rights

To submit a request, you can:

We may verify your identity before processing any requests. You may also use an authorized agent to submit a request on your behalf.

7. Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights under California law.

8. Cookies and Tracking

We use cookies and tracking tools to personalize your experience and analyze site usage. You can manage your cookie preferences in your browser settings.

9. Retention of Data

We retain your personal information for as long as needed to fulfill the purposes described in this policy unless a longer retention period is required or permitted by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy with an updated "Effective Date." Continued use of the Service indicates your agreement to the updated terms.

Instructions — not part of the Privacy Policy above

Delete your account

You can delete your OG Network account, and everything saved with it, in the app or by email.

In the app

  1. Open the OG Network app on your iPhone, iPad or Android phone or tablet, signed in to the account.
  2. Go to Account and choose Delete account.
  3. Confirm. The account is deleted straight away and the app signs you out.

By email

Email privacy@theognetwork.net from the address you sign in with and ask us to delete your account.

What is deleted

Your sign-in (email address and password), your profiles, Continue Watching, My List, your settings, the comments you posted and the likes you gave, your devices' notification sign-ups, and your OG Studio creator profile if you have one.

What is kept

An email address you gave us for news and updates is on a separate list: use the unsubscribe link in any of our emails, or email privacy@theognetwork.net to be taken off it. Payout records for creators paid through OG Studio stay with OG Network. Viewing counts that were never tied to your account stay in our totals.